Apprentice Office Administrator – Financial Services Support
C&L FinEfficiency Ltd

We are offering an exciting opportunity to join a dynamic team that provides essential back-office support to partners within the financial services industry. This is an office-based role where you will develop valuable skills working with telephone systems, Microsoft Office, and other essential software tools.

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Annual wage

£9,984 a year

Expected duration

1 Year 6 Months

Possible start date

01 Dec 2024

Date posted

23 Oct 2024

Reference number

1000283676

Positions

2 available

What will the apprentice be doing?

Tasks (not limited to):

• Answering and handling incoming phone calls, providing professional services, and resolving client queries.
• Assisting with administrative tasks such as data entry, document preparation, and managing client information using Microsoft Office tools.
• Supporting the back-office team with filing, organising, and coordinating schedules to ensure smooth business operations.
  Training (not limited to):
• Comprehensive training on telephone systems and professional communication techniques.
• Ongoing guidance in the use of Microsoft Office Suite (Excel, Word, Outlook) to manage tasks efficiently.
• Mentorship from experienced team members to develop a strong understanding of financial services back-office operations.

What training will the apprentice take and what qualification will the apprentice get at the end?

• Level 3 Business Administrator apprenticeship standard
• Functional Skills in maths and English if required
• Development of knowledge, skills and behaviours required to complete the business administrator apprenticeship standard

What is the expected career progression after this apprenticeship?

After the apprenticeship, you could secure a permanent role with increased responsibilities in back-office support or administration. We also offer further development opportunities, such as sponsoring higher education. One of our former apprentices is now pursuing a Chartered Manager Degree, fully funded by us.

Desired skills and personal qualities

Problem solving skills, Presentation skills, Administrative skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE X 5 to include English, Maths (Grade Grade A*-C/9-4) Desired