Business sales executives

Description

Business sales executives provide advice to existing and potential customers, and receive orders for specialist machinery, equipment, materials and other products or services that require technical knowledge.

Tasks

• discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold
• quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate
• makes follow up visits to ensure customer satisfaction and to obtain further orders
• stays abreast of advances in product/field and suggests possible improvements to product or service
• maintains records and accounts of sales made and handles customer complaints.

Educational Requirements

There are no formal academic requirements, although entrants usually possess academic qualifications and/or relevant experience in a particular profession or speciality. Training is usually on-the-job. Professional qualifications and NVQs/ SVQs at Levels 2 and 3 are available.